Privacy policy

This site (“Merlin Custom Works”, merlincustomworks.com) lets Patreon supporters sign in and download files they have access to. This policy describes what we collect and why.

What we collect

• Account data from Patreon. When you choose “Sign in with Patreon”, we receive information Patreon shares under the scopes we request (such as identity, email, and membership information) so we can recognize your account and which tiers you belong to.
• Session and security data. We use cookies and similar technologies managed by our auth provider to keep you signed in and protect the service.
• Download activity. We may log technical data related to file delivery (for example timestamps or identifiers needed to operate downloads and prevent abuse). Do not share download links if you want to limit exposure of access patterns.

How we use data

We use this information to authenticate you, enforce Patreon tier access to mods, operate and secure the site, and meet legal obligations. We do not sell your personal information.

Email

We may send transactional email to the address Patreon shares with us (for example when support staff reply to your message or grant an extra download). These messages are sent through our email provider (Resend) and are not marketing newsletters unless you separately opt in elsewhere.

Third parties

Patreon processes Patreon account data under their own policies. Hosting, database, storage, and email delivery providers may process data as subprocessors to run the site. Links to third-party sites (including Patreon) are governed by those sites’ policies.

Retention & your choices

We retain data as long as needed to provide the service and as required by law. You can disconnect Patreon access through your Patreon account settings where available; session cookies can be cleared in your browser. For privacy requests, contact the site operator using the channels they provide (for example via Patreon).

Children

The service is not directed at children under 13, and we do not knowingly collect their personal information.

Changes

We may update this policy from time to time. The “Last updated” date at the top will change when we do.

This page is a practical summary for a small creator site. It is not legal advice; consider having a lawyer review if you need a formal policy.